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CROSS CULTURAL COMMUNICATION

Cross Cultural Communication

TWO-DAY TRAINING

“…All participants both from Ericsson thought that this course was the best course regarding intercultural training they have ever had. You managed to open our eyes regarding areas we never think about in our daily operations.”

Peter Patomella VP Ericsson Sweden, Hedwig Baars Head R&D Ericsson India.

Program Description

This workshop is appreciated by many multinational companies and is founded on CONCHIUS four year research in China. The workshop is designed to create solid management and employee relations as well as team performance by increasing the participants’ understanding, respect and appreciation of each other’s values. This synergy will be facilitated through the participants’ own experiences and explanations of important Chinese and Western cultural values, expected behaviours and traditional ways of life.

Key results:

Companies use the Cross Cultural Communication program to create synergetic and high performing cross cultural teams.

Create Western Accountability, Assertiveness and Professionalism
How to give and receive feedback, opinions and ideas from local staff
Establish effective cross cultural teams and synergies
How to interpret foreign and Chinese behaviour accurately
Team work and creating synergies in a cross cultural environment

Key concepts

Professional Attitude
Effective Communication, Speaking and Listening skills
Giving and Receiving Feedback
Internal Communication - From Thought to Action
Results Oriented “Can-do Attitude”
Team Building

Who benefits from Cross Cultural Communication

New and experienced Western and Chinese employees working in international companies in China
Employees that want to improve their personal effectiveness and career
International companies seeking long-term high performance and motivated staff
Companies having a cross cultural working environment

Workshop Methodology

The training program is designed to be highly interactive, with many opportunities for contributions and involvement from participants. Participants will incorporate real life work situations into the training program as well as practice and experience from Role-Plays, Brainstorming, Skills practice, Case studies, Intergroup exchange, Guided teaching, Games and Presentation Sessions.

Companies using our in-house programs:
Shell, Ericsson, Schindler, Shangri-la Hotel, Bayer, Astra Zeneca, Shanghai Daily to mention a few…

To learn more about this Cross Cultural Communication program, do not hesitate to contact us.

Kind regards,
CONCHIUS training team